Refund policy

Here is a summary of the return policy:

1. Defective or Wrong Orders:

   • Return within 30 days for a full refund, including shipping fees.
   • Contact via email at Titan support@titannation.store for quality issues.

2. Non-Quality Related Returns:

   • Customer pays for return shipping.
   • Refund only for the product cost, not shipping.
   • Contact via email for the return address.

3. Wrong Layout/Version:

   • Report with a picture and tracking number within 7 days.
   • Email Titan support@titannation.store.

4. Order Cancellation:

   • If shipped, return at your expense.
   • Contact customer service for solutions.

5. Group Purchase Refund:

   • Submit a ticket before the group purchase ends.
   • 10% cancellation fee applies.
   • No refunds after the group purchase ends.

6. Refunds:

   • Processed within 5 business days after receiving the product.
   • Credited to the original payment method.

7. Delayed or Missing Refunds:

   • Check with your bank and credit card company.
   • Contact Titan support@titannation.store if issues persist.